We care about sustainability
Sustainable hotel, what does it mean? Many people think when they hear the word "sustainability" that the topic is about environmental protection, but sustainability includes three areas: ecology, economy and social issues.
As a sustainable hotel, we try to create a balance between the wishes and needs of our guests, the locals and the environmental impact. Likewise culture and ethics.
Another point is that our hotel was built in such a way that its architecture is modern, but takes into account the culture of the region and is therefore not foreign to culture. Conscious energy, water and environmental management is a central issue for us, as is social responsibility as a company!
We try to do our best. Every day!
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It takes courage to take environmental issues seriously in Indonesia. We do this and deliberately don't use air conditioning, as these are really very harmful to the environment! Environmentally conscious guests usually haven't problem with it, especially the climate here on Samosir Island is pleasant. Only a few days a year does it get a bit muggy. The CHSE audit showed that our hotel is well ventilated and, for the sake of the environment, it makes sense to use more environmentally friendly stand fans in the rooms instead of air conditioning. Thank you for your understanding.
We keep getting compliments for our sustainable responsibility and also for our healthy nutrition program. It takes real conviction to consciously offer slow food dishes (including vegetarian options) and to avoid fast food. We promote our local dishes as we are a Bataknesian hotel, but we also cook tasty western dishes on request!
Guests feels that our employees are important to us because our crew is mostly at work with heartfelt energy! But it wasn't always like this: We opened our boutique hotel in 2017. At the beginning we employ staff with a hotel management school and we quickly realized that this was a wrong decision because the professionals felt better than the others and bullied them. Therefore we decided after a short time to consciously hire unskilled employees without any hotel experience from the surrounding villages and to train them from scratch. Our investor and the management team invested a lot of time in training our employees. The staff were also able to benefit from various experts from Switzerland, Germany and Austria.
Our receptionist from the neighboring village is the only one with a university degree in tourism.
Special is, that all our employees receive the same salary, (except for the manager, who has more responsibility). There are no better or worse jobs with us. All are very important! The employees quickly realized that in our hotel every position is of central importance and that it is therefore fair that everyone gets the same salary.
The owner and the staff live in the hotel. In the past, the employees lived with their families in the village, but after our hotel reopened, they wished to live properly in our hotel. Thus Zoé's Paradise is the home of the entire hotel crew. They all feel like family.
We are an extraordinary hotel on Samosir: Authentic, social, ethical and committed. Everything we do is done out of deep conviction. Without Government aid, grants, special allowances or anything else. We can rightly be proud of that!
Come by and see for yourself!
The lakeshore also needs to be cleaned.
Btw: The goldfish is an important symbol for the Toba Batak. Legends say that there are special goldfish in Lake Toba that serve as sea guards.